Frequently asked questions
HOW LONG DOES SHIPPING TAKE?
We offer two forms of shipping domestically within New Zealand, these are:
- NZ Standard Shipping (2 - 3 business days)
- Next Business Day (order before 3pm previous business day - excludes rural delivery)
- Small stickers ONLY standard shipping is sent via envelope and stamp (estimated 10 day delivery)
- Australia Standard Shipping (3 - 10 business days)
- Expendited Shipping (2 - 6 business days)
- USA Standard Shipping (1 - 3 business days)
Rest of the world
- Rest of the world standard Shipping (estimated 6 - 10 business days)
HOW DO I RETURN MY ORDER?
If there is a problem with any of our products - let us know we'll do what we can to make it right.
If for any reason you don't like your product, return it within 30 days for a full refund. That's it!
Send us a note to firstname.lastname@example.org and we'll look after you.
HOW DO I GET FEATURED ON YOUR IG?
For your chance to get featured, Please follow the instructions below:
- Tag @staticacademy_ on Instagram
- Use the hashtag #staticacademy
HOW DO I JOIN TEAM STATIC?
To join Team Static, we require everyone to fill out a form with as much information as possible. We will accept cars with the minimum criteria:
- Your car has good fitment
- Clean build
Please Click Here to submit your application!
HOW DO I SEND YOU A PHOTO FOR YOUR GALLERY?
To submit a photo of our stickers and merchandise, Please Click Hereto submit your photos.
Swift Dry Towel
WHAT DOES THE SWIFT DRY TOWEL DO?
Our Swift Dry Towel uses a special microfiber weave. This special design helps dry any surface in one movement because it grabs on to water particles!
It is Safe to use on your car, truck, jet ski, boat or even yourself.
WHAT IS THE BENEFIT OF THE SWIFT DRY TOWEL OVER CHAMOIS?
The benefits the Swift Dry Towel has over Chamois is the 'zero wringing out' factor. This means you can dry your vehicle in one go without stopping! The Swift Dry Towel is super absorbent. You can dry 3 - 4 vehicles before even needing to hang the towel to dry.
WHAT SHOULD I DO AFTER I RECEIVE MY TOWEL?
Please give your towel a wash before use to get optimal results.
Hand Washed: Towels are best hand washed if not dirty. Use warm water and work towel until any small amounts of dirt are gone. Dry in a well-ventilated spot under shade if possible.
Machine Wash: Use a cold or warm cycle, delicate, and a very small amount of liquid detergent. (DO NOT USE FABRIC SOFTNER, as that will stop the towel from absorbing water.)
HOW DO I WASH MY TOWEL?
To wash your towel you have two choices. You can hand wash and we recommend this method if not towel is not dirty. Use warm water and work towel until any small amount of dirt is gone. Dry in a well-ventilated spot under shade if possible.
The second option you have is machine wash. use a cold or warm cycle, delicate and a very small amount ofliquid detergent. (DO NOT USE FABRICSOFTENER, as this will stop the towel from absorbing water.)